We engaged the services of Jennifer McKenna for a period of just over 3 months (Jan – April 2021) to help maintain awareness around The Osprey Hotel and its new ballroom as a destination to the MICE market. We were in the process of recruiting for a full time candidate so Jennifer was well positioned to step in and support the sales function for that interim period. She took the time to visit and understand our business. She assisted with contacting past customers, refining our database and making contact with potential clients. We were very pleased with the work that Jennifer did for us and would have no hesitation in recommending her for similar work. She represented The Osprey with professionalism and enthusiasm and although the industry was struggling through the pandemic, she followed the brief and did a superb job in a time where corporate travel and meetings were decimated.

I frequently deliver training sessions in hotel meeting rooms and I've had some very mixed experiences.  Jennifer was Director of Sales and Marketing in a hotel that was used by a client company for a long time and we always looked forward to working there.  It is rare to see someone make such effort to understand their clients' needs.  Jennifer got to know exactly what we were delivering, how rooms needed to be set up on different days, what needed to be left set up in a room and what needed to be cleared, what the individual trainers' likes and dislikes were and she ensured the entire service team understood and knew what we needed. It was truly seamless service delivery that was orchestrated by her.

Jennifer has been working remotely for Arnolds Hotel since May 2021. Jennifer's role entails revenue management, sales and marketing and forward strategic planning. Jennifer's professionalism is evident throughout all her work and her enthusiasm is infectious on all the team. Her efficient timely manner ensures we are ahead of schedule at all times.